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New Leaf Media has worked with Susan for eight years on dozens of qualitative research projects including ethnographies, shop-alongs, intercepts, and focus groups. We’ve even conducted research on the side of a mountain, dangling from a rope!

After the field work, Susan dives into the videos to create compelling stories for her reports and presentations, using the respondents’ own words to support her findings.

It’s always a pleasure to work with someone so professional, organized, and thorough.

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